Bleu Célestey

Product Description:

• Triangle Cup
• High Waist
• High Stretch Fabric
• Knitted Fabric Material
• 80% Polyamide, 20% Elastane
• Wireless Bra
• Removable Padding

Care Instruction:

Hand wash, Do not dry clean

Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you wish to request a refund, please review the terms below carefully.

1. Eligibility & Timeframes

• Swimsuits
  Refund requests must be submitted within 48 hours of delivery.
• All Other Apparel
  Refund requests must be submitted no later than 7 days from the date of delivery.
• Condition Requirements
  • Items must be returned in the original packaging.
  • Garments must be unworn, unwashed, and with all tags attached.
  • We reserve the right to refuse refunds on items that show signs of wear or damage.

2. How to Request a Return

• Online
  1. Log in to your account on our website.
  2. Navigate to “My Orders” > “Request Return.”
  3. Follow the prompts to select the item(s) and provide a reason.
• Email
  Send your order number, items, and reason to:
  lily.envogue25@gmail.com

3. Return Pickup

• After approval, pickup is scheduled within 2–3 business days.
• Please have the item packed and ready.

4. Inspection & Refund

1. Inspection
   Items are checked by our QA team upon arrival.
2. Refund Processing
   • Refunds are issued to the original payment method.
   • Allow 5–7 business days depending on your bank.

5. Non-Refundable Items & Exceptions

• Items marked “Final Sale”.
• Gift cards and digital downloads.
• Items not in original condition or missing tags.

Shipping Policy
Thank you for shopping with TINA En Vogue. Please review our shipping terms carefully before placing your order.

1. Delivery Timeline

• Orders are delivered within 2–3 business days from the confirmation date across Egypt
• Delays may occur during public holidays or due to circumstances beyond our control.

2. Order Fulfillment & Delivery

• However, you must accept or refuse the entire order upon delivery.
• Partial acceptance is not allowed.
  If you do not accept the full order, the courier will return the entire shipment.

3. Package Inspection Before Payment

• You are allowed to open and inspect your package in the presence of the courier before making payment.

4. Courier Contact Attempts

• Our shipping partner will attempt to contact you twice to complete the delivery.
  
• If you are unreachable after two attempts, the order will be marked as undeliverable and returned.
  
• Please ensure your contact details are accurate and that you are available to avoid missed deliveries.

5. Questions or Support

For any inquiries regarding shipping, please contact us at:
📧 lily.envogue25@gmail.com